Cookie Policy

Last updated: April 28, 2026

1. What is a cookie?

A cookie is a small text file stored on your device when you visit a website. It allows the site to remember your preferences and analyze your browsing.

2. Cookies we use

We use the following categories of cookies: 🔒 Essential cookies These cookies are necessary for the site and app to function. They cannot be disabled. Examples: your login session, your language preference. 📊 Analytics cookies We use anonymized analytics tools to understand how visitors use our site (pages visited, session duration). This data cannot personally identify you. 💬 Support cookies Our chat widget (Crisp) may set cookies to remember your conversation history with our support team.

3. Third-party cookies

Some third-party services integrated into our site may set their own cookies: • Crisp Chat — online customer support. • Google Analytics (if enabled) — anonymized audience analysis. These cookies are subject to the privacy policies of their respective publishers.

4. Retention period

• Session cookies: deleted when the browser is closed. • Language preference cookies: 1 year. • Analytics cookies: maximum 13 months. • Chat cookies: 6 months.

5. How to manage your cookies

You can control and delete cookies through your browser settings: • Chrome: Settings → Privacy and security → Cookies • Firefox: Settings → Privacy & Security → Cookies • Safari: Preferences → Privacy → Cookies • Edge: Settings → Privacy → Cookies Note: disabling certain cookies may affect the functionality of our service.

6. Consent

On your first visit, a banner informs you of cookie usage and lets you choose your preferences. Essential cookies are always active. You can change your choice at any time by clicking "Cookie Settings" at the bottom of the page.

7. Contact

For any questions about our use of cookies: HandLit — customerservice@handlitpos.tech